If you commission me, then these terms of service apply to you. Please take the time to review them so that we can stay on the same, professional page.
Please review the information below carefully. By commissioning me, you are agreeing to these terms.


Commission
     If you are interested in commissioning piece from me, please fill out this order form here. It will be received as an e-mail, and I will respond as promptly as possible to the address you input into the form.
Please do not attempt to commission me through social media messages, comments, or notes; if I catch it, I might refer you to this page, but I cannot guarantee a response through those means.
     If you have any deadline expectations, discuss them with me before payment. I ensure that work is done in a reasonable and timely manner. However, I reserve the right to turn down work with deadlines that I cannot reasonably accommodate, or apply a rush fee (the closer the deadline, the higher the fee) to the commission.
     In the event that commissions are closed, no new commission forms will be accepted past the posted closed date posted on this commission info page. The best way to catch me is to follow me on tumblr or DeviantArt. Commissions are also announced on my Facebook page, so there's many other ways to hear the buzz.
     Prices shown in my social media Pricing Post are only base prices for a commission, meaning they can be raised if troubling conditions arise (sizing challenges with content and proposed dimensions, rushing deadlines, etc.). These prices are simply casual art orders, and as such do not reflect my commercial or contracting freelance work. To discuss hiring me for business related freelance illustrations, card, or book designs, please contact me at pamkimball.art@gmail.com .


Payment
     I only accept cash via Paypal’s invoice system as a means of payment. Details of this can be worked out through e-mail before an invoice is sent and the commission started. Please no cash or checks. If there are Paypal fees on your end, those are not included into my prices, and are held accountable by the client. Commission will only begin after payment is received in full.
     If for any personal reason I cannot complete your commission, you will be 100% refunded.

Cancellation
     You may only cancel your commission if it is still pending (waiting in queue to be started). Once I start the commission (meaning payment has gone thorough), it is non-refundable. I reserve the right to cancel a commission due to poor communication, rude or inappropriate behavior, and/or inability to communicate in effective English.

Final Product
     You will receive a 400 dpi, full size, digital image in .tif format. I can also provide the .psd file if so desired.

Terms of Use
     You may use the digital .tif or .psd file for any personal, non-commercial purpose. You may use the image as an icon or banner, and may print the commission solely you’re your own personal, non-profit enjoyment, however, you may not remove my signature from the image or alter the finished commission in any way. Ask me first, if you plan on asking another artist to color my work.
     If you wish to re-post the art on any site (including DeviantArt and tumblr), please let me know.
When doing so, please give proper credit and either link back to my DA page, tumblr page, or the original image where I post it.

     I reserve all rights to any traditional or digital artwork made through the commission, including displaying all commissioned work on any personal website, gallery, blog, journal, portfolio, and personal business cards, as well as sharing it online. Commissioner credit will be given upon posting whenever possible. I would never sell pieces including your original characters without properly consulting you first.
     Additionally, I reserve the right to recycle sketches and preparatory works that are rejected for other commissions or personal works.

The Process
     If you are interested, please fill out this order form with a thorough and detailed description of what you want, along with any references.

     Unless otherwise noted, default character commissions will always be sized 4 in. x 6 in. (or 6 in. x 4 in.) by default. If you would like a uniquely sized commission, select the unique option and we can work out the details through e-mail. Please note this may affect the price of the commission.
     If I have an issue with the request, I will inform you and give you the opportunity to change the commission before sending an invoice or cancelling the commission.
     Once an agreement is made, I will put you in a commission slot as “queued”. An invoice will be sent to your e-mail outlining the commission. Payment should be made now. Time until the commission is started depends on what number you are in queue.
     When a commission is started, the commission slot will be updated to “filled”. Depending on what level of involvement you'd like to have with the commission will determine how the next stages progress, and how quickly the commission will be finished. Commissioner input can vary the length of time it takes to finish the commission because it relies on how often the client and artist communicate. No matter what level of involvement you'd like to have with the commission, I will always begin by making three thumbnails to be previewed to you through our established e-mail contact. You will then choose a preferred thumbnail, and I will move onto the rough sketch stage.
     If you give me free reign, you’ll inform me of what you want in the commission form, leaving the composition and color choices up to me based on what requests have been outlined. This doesn't mean zero communication, just that it might seem a better decision if you really don’t know what you want the final commission to look like.
     If you'd like a hand in the design process, you'll have a say in what composition - out of the thumbnails provided - you’d like to pursue, and will be able to voice your opinions on adjustments at certain stages in the concept. After that, you don’t want any further updates until the commission is finished.
     If you'd prefer walking updates, it means that you'd be involved in every developmental stage. This is a good option for someone who knows what they want and would like to lead the direction of the commission. I’ll e-mail updates of each stage as I reach them, and you can rest easy about how the commission is looking.
     Alterations can be requested during both the previewing of the thumbnails and the rough sketch. Changes shall be relatively small, and not require the whole commission to be redone. After alterations are set with the rough sketch, I will move onto finishing the piece through refinement, linear (if applicable), and color (if applicable). Periodic input might be needed during the color stage (if applicable), to insure colors are accurate. Further previews will be made available to you upon your request.
     When the commission is completed, you the final product will be transferred to you as a 400 dpi, full size, digital image in .tif through your choice of e-mail as a compressed file, Google Drive, or DropBox. The full resolution image will be uploaded to my DeviantArt gallery, tumblr, and Instagram, where the high-res file will be available for download - if possible - unless requested otherwise by you.

Terms of Service

© 2020 by Pam Kimball. Wix.com

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